All About Us

 

Our mission has always been to bring fun back to the beauty industry – to make a calm and comfortable environment for all of our customers.

In the past, clients have felt more and more deflated about buying beauty products & even going to have treatments  – from fussing to almost coming across as patronising; from pushy sales assistants to guilt tripping or ignoring customers altogether. The cosmetic retailers & salons have continued to change, in some cases maybe not for the better.

Odette is brought back the fun and calm experience – by understanding clients of all genders and ages, we have helped you enhance your beauty rather than changing it entirely. Don’t get us wrong we aren’t against adding eyelashes, wearing make up, tinting eyebrows and dyeing your hair – in fact we love it! It is just focusing on what you want rather than encouraging you with what is the latest fashion. 

Discussion and feedback is a key ingredient within our boutique, knowing what our customers and clients like, what they dislike and what they would change gives us insight that normal, larger cosmetic retailers may not be able to achieve. 

“Shopping for Make Up & Skincare and beauty salons started to become a hassle for me. I hated going into certain stores and the service came across as fake or there was no service at all. With salons I felt encouraged to try something I wasn't even booked in for, or pushed to spend more. We have taken the best parts of Beauty and run with it. Our staff are approachable, knowledgeable and create long term relationships with our customers. Every experience is unique and we love chatting away or staying silent whilst you relax, it is all about you. 

I saw a gap in the market and took it. Although starting at the young age of 24 and being new to the whole "running a business" thing was daunting, I had the passion for beauty and also kindness in an industry that is quite well known for being tough. There is a place needed for both women and men to find what they are looking for in a comfortable, clean and inviting environment. Although Odette was created from bad experiences on my part, I love what we have created and my staff are 100% behind this as well. I could not have done any of this without the wonderful women I have been lucky to work with not only today but in the past too"

Paige Candler - Founder

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